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Why you’re failing at Social Media Customer Service (infographic)

Do you provide proper customer service via social media? I’m not just talking about saying thanks for your feedback or sorry that happened, I mean really trying to solve problems, and fix your...

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Become a Pinterest Warrior: How to Use Pinterest to Drive Sales

It may be a man’s world, but don’t let that fool you when it comes to social media. Pinterest is a seriously important social media platform for your business and that means thinking with their largest...

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